Privacy Policy

1. Accumulating the personal information:

We may request personal details to provide a reliable online hotel booking service. We may ask for the following details you submit to us when you reach the website.

• Name
• Address
• Phone number
• Email address
• Age
• Date of birth
• Gender

The username and password for the website and any distinct details you must select to submit directly or via using the social media sign-in account. You must submit the following information to avail of the service without complications.

• IP address
• Commercial information:
• Credit card number and payment information

Internet or other electronic network activity information:

• IP address
• Device information
• Web log information
• Search preferences related to specific searches
• Booking the accommodations through your interactions with our website

What we may use from the Personal Information?

• Device Details
• Web Sign-in Data
• Search purpose associated with particular searches
• General Device Location

We may ask for different categories of personal information mentioned above from sources other than you, particularly the categories described below:

• Device Details
• Third party applications that you may use for single log-in
• Third party data providers
• People buying services for you

Suppose you are willing to buy services for other individuals. In that case, you should ensure that you have the authority to submit the personal information to us, and approval is given by the other party and acknowledged how Flightcentro will use the details as mentioned in the policy. Other individuals' personal information is accumulated only to provide such personal data to the applicable hotel service provider for offering the service needed or may be needed by the eligible law.

2. Securing Personal Information:

Securing your personal information is our priority. We use technical, logical, administrative, and other security measure outlined to avoid unauthorized usage or access. Flightcentro maintains data accuracy and assures correct usage of data. We follow secure socket layer encryption to ensure complete protection for credit card transactions when in processing. Suppose you think your communication with us is not secure, for instance. In that case, if you need more confidence in providing information, the suggestion is to reach us instantly through any contact us channels.

3. Using personal information:

Flightcentro utilize the personal data for providing services to enhance the functional approach to offer better service. This involves excellent website experience, sturdy client support, exceptional deals, and beneficiary content.

We follow the legal guidelines before using the data where one must need to follow the eligible law:

• Fundamental to perform the transaction
• Important to follow the legal regulations
• Giving acknowledgment under the eligible law

4. The preference associated to our collection and use of the data for advertising and other objectives

Everything is mentioned clearly; the decision depends on you submitting the personal data. Moreover, if you do so, then it might prevent us from giving the required details and completing the transactions.

You have the authority on how we should use your personal information for direct marketing. You can unsubscribe from the newsletters or any other promotional messages to avoid notices of exceptional savings or advertisements, endorsement materials, or special deals. If requested by law, we may request approval from your end to follow the direct marketing.

You must know that if you want to avoid receiving a marketing conversation from us, we will send the service-associated details, for instance confirmation of any future travel reservations.

Users will get the opportunity on our website to give the contact number to get different alerts or updates that may discontinued at any time. You can use the settings within the mobile app to enable or switch off mobile push notifications.

How to Contact Us?

If you have any queries or want assistance, please contact us via any channels.