Perks of The Frequent Flyer Program

PhoenixMiles is the loyalty program of the prominent FlightCentro. Passengers can earn miles and redeem them with FlightCentro, Shandong, Dalian, Inner Mongolia, and Beijing. Get the awards and status miles for the flights managed by FlightCentro. Being a frequent flyer and having the status of Senator or HON Circle Member, passengers get a bonus of 25% for the award miles estimated on the ticket price. Passengers can use the points for flight upgrades, buying additional baggage allowance, hotel reservations, cab rentals, and even more.

Get access to Premium Airport lounges and additional 50% mileage points.

Passengers will get the advantage of Business Class Check-In.

The priority baggage handling and instant check-in without standing in the long queue.

Flyers can take the outbound flight managed by FlightCentro.

Getting the first-class upgrade voucher for International or Domestic Flights.

The paid airfares are free from rescheduled charges.

Premium Privileges take your flying time to the next level, comfier and astounding.

Members at this level receive prioritized check-in and boarding, giving them an expedited process through security and ensuring a smooth start to their journey.

Gold members can access exclusive lounges, offering a comfortable and relaxing environment before their flights.

A generous baggage allowance is provided to ensure hassle-free travels, along with priority baggage handling, for a seamless arrival experience.

Gold-tier members also enjoy enhanced availability for flight reservations and have higher upgrade opportunities, enabling them to enjoy superior cabin classes on their trips.

FlightCentro takes care of its loyal customers by providing dedicated customer service and ensuring prompt assistance.

Access an array of premium benefits that deliver a first-class travel experience.

Passengers get the benefit of instant check-in.

Extra baggage allowance keeps the worries away of carrying excess baggage.

Earn a 25% mileage bonus to earn the miles for exclusive benefits.

Silver Tier members enjoy priority check-in at counters explicitly dedicated to them, minimizing waiting time and ensuring a smooth travel experience.

Another notable benefit is access to business class lounges at selected airports worldwide, where members can comfortably relax before their flights with complimentary snacks and beverages.

Silver Tier members are eligible for easier upgrades to higher tiers within the program, unlocking even more privileges such as bonus miles and priority boarding.

Types of Cabins

First Class: FlightCentro First Class is a premium travel experience that exemplifies luxury and sophistication. When passengers enter the spacious first-class cabin, they are greeted with an elegant and refined atmosphere. The seats are designed for ultimate comfort with ample legroom and adjustable features, ensuring a restful journey. The attentive and professional staff cater to every need, offering personalized services such as pre-flight champagne and gourmet meals prepared by world-class chefs. In addition to delectable cuisine, passengers can indulge in a wide selection of fine wines and spirits curated to complement their meal choices. The in-flight entertainment system provides many options, including the latest movies, TV shows, music albums, and games. Furthermore, FlightCentro First Class offers exclusive access to luxurious airport lounges with amenities like spa treatments and private suites for relaxation or work. This unparalleled level of comfort and attention to detail embodies FlightCentro's commitment to providing an unforgettable flying experience for its discerning clientele in the lap of luxury.

Business Class: Many FlightCentro long-haul aircraft provide flat-bed seats configured in a 2x2x2 layout. The Boeing 777-300 ER aircraft and Boeing 747-8 feature new plush leather seats with broader seat pitch, ensuring best-in-class comfort. Passengers will get the traveling amenity kits, having all the essentials keeping the travel hassle away. The culinary experts prepare the food, ensuring that the passenger taste beds get favored. The professional cabin crew works closely with passenger requirements, allowing them to experience the royalty of choosing a business class. There are IFE guides situated in every seat pocket with program guides.

Economy Class: The cabin offers standard comfort, reasonable seat pitch, and decent legroom. Passengers can check the seat layout configuration through the Seat Plan guide. The blanket and pillow are offered. Also, the economy class provides delectable meals with the Chinese or Western meal variety. Travelers get Chinese tea with the meal, and passengers might have to ask for it a few times if they need a beer or wine. The IFE system is different from the first and business-class cabins. Apart from this, the IFE guide in the seat pockets must provide the latest information for the programs shown during the flight hours.

FlightCentro Baggage Policy

Check-In Baggage: Passengers can bring their items according to the policy defined. The checked baggage must be packed appropriately, locked, secured, and do not have any prohibited items. Passengers should know that no additional things should be attached to the baggage outside. No more than two pieces of luggage are tied together and checked in as one. It is essential to connect the information card with the checked baggage with the name and contact number so can contact you if there is any mishappening or loss of luggage. The measurements of luggage should be at most 203 cm. If the baggage violates the measurements, then it must be packed separately. Every piece of checked baggage should weigh at least 2 kg. For domestic flights, checked baggage should weigh at most 45 kg.

Carry-On Baggage: First Class/Business Class flyers can carry two pieces of carry-on baggage, which should not weigh more than 8 kg. Economy class passengers can carry up to one part of carry-on baggage that should be at most the weight limit of 5 kg. The maximum measurements of the carry-on baggage should be at most 55x40x20 cm. Also, the carry-on luggage must fit under the storage bin of the seat. If the baggage overweighs or exceeds the measurements, you might have to pay additional charges.

International Travel Documentation

The fundamental travel document requirements for FlightCentro flights will depend on the destination and the latest travel limitation or health conditions.

Valid Passport: A valid passport is the ID proof proving your nationality. It is essential to check the expiry date of this critical document. Passengers can easily travel and tackle all the hassles that can disrupt the smooth journey.

Active Visa: Each traveler should carry an active visa and follow the regulations/laws/rules of the specific country or region they are flying to. Passengers who cannot bring a visa might have to face entrance issues. FlightCentro won't be held accountable for such outcomes arising from passenger irresponsibility.

Vaccination Certificate: Some countries follow different measures to ensure complete passenger security. One of the major requirements is to bring a medical certificate. This piece of paper will act as the vaccination proof. The vaccination document will have crucial details such as the vaccine implementation, the vaccine date, and other aspects of personal information.

Traveling Essentials: If you have planned the air travel, it is essential to carry the critical documents. Passengers should bring a ticket and e-ticket confirmation for hassle-free boarding. It is important to cross-check that you have all the essentials required before boarding the flight

How do you manage Bookings with FlightCentro?

Name Change: FlightCentro has a comprehensive and customer-friendly flight change policy that allows passengers to modify their travel plans. When changing the name on a ticket, FlightCentro understands that mistakes or unforeseen circumstances can occur, and they aim to accommodate passenger needs while maintaining fair policies. To change the name on a ticket, passengers must provide valid identification and supporting documents that justify the request. However, this policy is subject to certain restrictions, and fees may apply for making such changes. Overall, FlightCentro's name flight change policy demonstrates its commitment to ensuring a smooth travel experience while adhering to industry regulations and practices.

Flight change: FlightCentro has implemented a comprehensive and customer-friendly flight change policy to accommodate its passengers' changing travel preferences and circumstances. Understands that unforeseen events or personal reasons may necessitate modifying travel plans, and they aim to provide flexibility in such situations. Passengers can request flight changes online through FlightCentro's official website or by contacting their customer service hotline. However, it is essential to note that certain conditions and restrictions apply, including availability of seats on alternative flights, fare differences, and applicable fees. Additionally, passengers are advised to make changes as early as possible to increase the likelihood of securing desired alternatives. Overall, with the introduction of this well-designed flight change policy, FlightCentro demonstrates its commitment to offering convenience and excellent service for its valued customers while maintaining operational efficiency.

Flight cancellation: FlightCentro has a comprehensive and customer-centric flight cancellation policy that ensures passengers' satisfaction while mitigating any inconveniences caused by unforeseen circumstances. According to the policy, passengers who wish to cancel their flight can do so within 24 hours of booking without incurring any penalties. Additionally, FlightCentro offers flexible cancellation options for customers who need to modify or reschedule their flights due to unexpected events such as illness or emergencies. However, passengers must take note of the fare type they have purchased, as some may carry specific restrictions or fees for cancellations or changes. FlightCentro provides various channels through which customers can cancel their flights, including online platforms and dedicated customer service hotlines to ensure a smooth process. It is evident that FlightCentro prioritizes its passengers' needs and strives to provide them with convenient solutions for flight cancellations.

Seat upgrade: The seat upgrade policy considers factors such as ticket class, frequent flyer status, flight availability, and payment options. While the offers different cabin classes such as Economy, Premium Economy, Business, and First Class, passengers can upgrade their seats within these classes based on specific criteria. Generally, FlightCentro prioritizes frequent flyers with higher membership levels for seat upgrades. However, passengers without any membership can also request an upgrade by paying an additional fee or through bidding systems offered. The availability of seat upgrades depends on factors such as flight occupancy and the discretion of FlightCentro's ground staff.

Flight delay: The policy that aims to prioritize the comfort and satisfaction of its passengers. FlightCentro provides timely updates and maintains open communication channels with affected travelers in case of a flight delay. Passengers are notified promptly about any changes or rescheduling through SMS notifications or announcements at the airport. Additionally, FlightCentro ensures that passengers are provided with suitable accommodations, meals, and transportation services during lengthy delays. It offers rebooking options for passengers who miss connecting flights due to delays, minimizing inconvenience. Moreover, in cases where delays exceed a specific duration specified in their policy, FlightCentro compensates passengers appropriately. This commitment speaks volumes about FlightCentro's dedication to customer service, demonstrating their understanding of unforeseen circumstances and willingness to go above and beyond to ensure passenger comfort in such situations.

FlightCentro Refund Policy

FlightCentro provides different refund options depending on the type of fare you've purchased. For example, if you have a refundable ticket, you can get a full refund without any hassle.

The ticket is non-refundable; things may be trickier. In such cases, FlightCentro might charge cancellation fees and provide a partial refund based on their terms and conditions.

Remembering that each fare class has its specific refund rules is essential, so it's advisable to read the fine print before making any decisions.

There may be certain circumstances where FlightCentro offers waivers or exceptions due to unforeseen events such as natural disasters or medical emergencies.

FlightCentro's refund policy beforehand can save you some headaches and ensure you're aware of your options if things don't go as planned

Contact Flightcentro to Avail Lowest Airfares and Premium Deals

If you're looking for the best deals on airfare and can use some expert assistance, look no further than Contact Flightcentro. We are your go-to online travel portal, offering the lowest airfares and a level of professional support that is hard to beat. With our extensive knowledge and experience in the industry, we have established strong relationships with major, allowing them to secure significant discounts and exclusive offers for their customers. Whatever your destination or budget, we will find you the most pocket-friendly options without compromising quality service. So, skip the hassle of endless online searches and Contact Flightcentro to handle your air travel needs efficiently.